Turn Operational Chaos into Streamlined Results
Your projects stall. Processes break down. Teams waste hours on work that should take minutes. With 23+ years of hands-on experience, I help organizations fix what’s broken and build what’s missing—so your operations actually work.
23+
Years in IT & Operations
$50M+
Portfolio Value Managed
100+
Projects Delivered
PMO
Design to Delivery
Services Built Around What You Actually Need
Every engagement is tailored to your situation—not a one-size-fits-all package.
Process & Procedure Optimization
Your team knows something is wrong but can’t pinpoint it. I dig into your workflows, find the bottlenecks, and redesign processes that people will actually follow.
PMO Setup & Project Governance
Projects without governance become expensive guessing games. I build PMO frameworks that give you visibility, accountability, and control—without bureaucratic overhead.
Workflow Automation & No-Code Advisory
Manual tasks drain your team. I identify what can be automated using tools like Power Automate, Zapier, or Monday.com—and help you implement it without developers.
Project & Program Delivery Support
Sometimes you need experienced hands on a specific initiative. I embed with your team to drive delivery, manage stakeholders, and get projects across the finish line.
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A Straightforward Approach
Discovery Call
We discuss your challenges, goals, and what success looks like. No sales pitch—just clarity on whether I can help.
Assessment
I examine your current state: processes, tools, team dynamics, and pain points. You get a clear picture of what’s working and what isn’t.
Recommendations
You receive practical recommendations with priorities, effort estimates, and expected outcomes. Nothing vague or theoretical.
Implementation
I work alongside your team to execute changes, build capability, and make sure improvements stick.
Results That Speak for Themselves
Real outcomes from organizations that needed operational change.
Financial Services Firm Establishes Governance from Scratch
A mid-sized financial services company had no formal project governance. After 12 weeks, they had a functioning PMO, standardized reporting, and visibility into a $15M project portfolio.
Healthcare Provider Cuts Report Generation Time by 70%
Manual reporting consumed 20+ hours weekly. Process redesign and targeted automation freed the team to focus on patient care instead of spreadsheets.
Technology Company Recovers Stalled ERP Implementation
An ERP project was 6 months behind with no end in sight. Hands-on delivery support got the project back on track and across the finish line in 14 weeks.
What Clients Say
“Dirk came in and immediately understood our challenges. Within a month, we had processes that actually made sense and a team that knew how to follow them. The impact on our delivery timelines was immediate.”
— Sarah M., Director of Operations
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“We had tried to set up a PMO twice before and failed both times. Dirk’s approach was different—practical, not theoretical. Our governance framework has been running strong for two years now.”
— James T., VP of IT
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“The automation work alone saved us over 15 hours a week. But beyond that, Dirk helped us think differently about how we approach operational problems.”
— Lisa K., COO
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Frequently Asked Questions
Answers to what most clients want to know before we start.
What types of organizations do you work with?
I work with mid-sized companies and enterprise organizations across industries including financial services, healthcare, technology, manufacturing, and professional services. The common thread is a need for operational improvement—whether that’s fixing broken processes, establishing governance, or getting stuck projects moving again.
How long do engagements typically last?
It depends on scope. A focused assessment might take 2-3 weeks. A PMO setup or major process redesign typically runs 8-16 weeks. Project delivery support varies based on the initiative. We’ll define timeline and milestones before any work begins.
Do you work on-site or remotely?
Both. Many clients prefer a hybrid approach—on-site for discovery, workshops, and key meetings, with remote work for analysis and documentation. I’m flexible based on what works best for your team.
What’s your pricing structure?
I typically work on a project basis with fixed pricing for defined scopes. For ongoing support or advisory work, retainer arrangements are available. Every engagement starts with a scoping conversation to ensure alignment on deliverables and investment.
How is this different from hiring a big consulting firm?
You get direct access to experienced hands doing the work—not junior consultants learning on your dime. Engagements are right-sized for your needs, not padded to hit revenue targets. And I focus on transferring knowledge to your team so improvements stick after I leave.
What if we’re not sure exactly what we need?
That’s common, and it’s fine. The discovery call is designed to help clarify your situation. Sometimes clients come in thinking they need one thing and we uncover something more fundamental. There’s no obligation—just a conversation to see if I can help.
Can you help us select and implement software tools?
Yes, particularly for workflow automation, project management, and process documentation tools. I’m tool-agnostic and focus on what fits your environment and budget—not on pushing specific vendors.
Do you offer ongoing support after project completion?
Yes. Many clients move to a light-touch advisory retainer after initial work is complete. This gives you access for questions, periodic reviews, and guidance as your needs evolve.
Ready to Fix What’s Broken?
Let’s talk about your situation. No pressure, no pitch—just a conversation about what you’re dealing with and whether I can help.